Office Administration

The Office Administration program prepares you for employment in administrative support positions in a dynamic workplace. These include the following:

  • general office support positions
  • customer service positions
  • administrative assistant positions
  • executive assistant positions

Course work includes extensive and in-depth training in Microsoft Office, including integration of the Office tools, customer service, and oral and written communication.

Successful graduates qualify for clerical/administrative positions in most businesses or industries, including government and education. You will also be prepared to sit for the Microsoft Office Specialist exams in MS Word, MS Excel, and MS PowerPoint.

Credentialing Options

Frequently Asked Questions

You will need to follow the general enrollment process for GTCC, found on the How to Apply web page.  During the advising process you will have the opportunity to indicate your desire to study within this curriculum. Your advisor will help you sign up for the specific courses you need.

Before considering applying to the program, please review the Office Administration Essential Functions PDF.

The full-time faculty in the Healthcare and Office Administration department are listed below:

  • Sheila Blower, Associate Professor
  • Julia Carlson, Associate Professor
  • Kathy Clark, Assistant Professor
  • Jo Ellen Connors, Instructor
  • Sandra Flynn, Instructor
  • Kim Jordan, Assistant Professor
  • Dreama Landacre, Associate Professor
  • Carrie Thurman, Associate Professor
  • Mary Woelfel, Associate Professor

Yes, financial aid is available. Go to Financial Aid Information.

Yes. The Office Administration program is offered both in a traditional (in seat) and online format.  Many students currently enrolled in the program work full-time jobs and the online option gives them the needed flexibility to further their education while continuing to work. 

The only exception to this occurs if developmental math is required. Developmental math is not a program requirement, but a pre-requisite to AAS program level courses.  Developmental math is only offered in-seat. If a student is required to take developmental math, they should work closely with their academic advisor to ensure that this does not delay their completion of the program.

Students interested in the online Medical Office Administration-Healthcare Administration program should contact the GTCC eDegree department.  A link to their website, which includes the application process, requirements, and frequently asked questions is located below.  Students interested in the online (eDegree) program are encouraged to apply.  Once established as an eDegree student, you will be given priority registration for online courses at GTCC.

Online Learning

Yes, courses within this program will prepare you for Microsoft Office Specialist (MOS) certification. Certification exams can be completed in OST-238, which is a required course in your program, or the exams can be completed through Certiport®.  Please speak to your advisor for more information.

Each course required in the program will provide a list of required course materials to the GTCC book store each semester. Required course materials may include such items as:  textbook(s), access code(s) for additional learning platforms such as MyITLab, certification exam fees, webcam, microphone, flash drive, etc. Required course supplies will also be listed on the course syllabus as well.

The Office Administration Program is NOT a limited-enrollment program, so any student interested may pursue one of the degrees offered in the program.

It is best to take the required courses in the order they are shown in each semester layout. Many courses are prerequisites to another course that is required in the following semester, meaning that one course must be completed before a student can proceed to the second-level course. If a student takes courses out of the layout order, there is a chance that they will miss a prerequisite requirement which may then delay completion of the degree by a semester or more.

Students are certainly free to move at a slower pace if they cannot take a full-time load of semester hours. However, keep in mind that this will lengthen the amount of time required to complete the degree. This not a bad thing! It is more important for a student to be working toward their goal of earning the degree they desire even if this means taking a little more time to do so.

It is always to the student's benefit to consult with their assigned advisor to discuss questions and concerns regarding the timeframe for completing the degree. The advisor can ensure that the student does not overlook completing a prerequisite course that may delay them in their program progression.